The client highlighted several key features of the Strobes PTaaS Platform and service delivery:
Case Study
Enhanced Security and Compliance for an IT SaaS Company with Strobes PTaaS
”The support given by the Strobes team was exceptional. Whenever we needed assistance, they were available and went above and beyond to ensure we were supported, even arranging short-notice calls with developers to resolve urgent issues
Cloud ArchitectIT Saas Company
Company Overview
Founded in 2015 and headquartered in Plano, Texas, this IT SaaS company provides a comprehensive suite of solutions to streamline workflows for bookkeeping, business taxes, individual taxes, payroll, and notices. Their platform is designed to help firms standardize processes, enhance operational efficiency, and deliver value to their clients. With a robust customer base and a growing market presence, the company is recognized for its commitment to innovation and reliability in the financial technology sector.
Headquarters: Plano, Texas, United States
Company Size: 50-100
Test Type: App and Network
Requirement
Facing the dual challenge of meeting compliance requirements and preparing for an upcoming acquisition, the company needed a trusted partner to perform Vulnerability Assessment and Penetration Testing. Their primary objectives included
Validating the security posture of their applications and network.
Gaining a detailed understanding of potential vulnerabilities.
Presenting comprehensive compliance reports to their clients and prospective acquirers.
Accelerating the completion of due diligence activities critical for the acquisition process.
Scope
Engagement Overview
Web Application Pentesing
Comprehensive testing of a single web application to identify security gaps.
Network Pentesting
Analysis of 45 network IPs to detect vulnerabilities and ensure adherence to security best practices.
Features Loved by the Customer
Consolidated Vulnerability View
A unified dashboard that provides visibility into all identified vulnerabilities, their status, and resolution progress
Efficient Ticket Management
Efficient ticket creation, real-time updates, and seamless tracking simplify and accelerate the remediation process.
Intuitive User Experience
The platform’s simplicity allowed team members to onboard quickly and use it effectively after a brief 10-minute orientation.
Exceptional Support
The Strobes team’s responsiveness, including arranging short-notice calls with developers, was instrumental in resolving issues promptly
”The Strobes PTaaS Platform made it easy to manage vulnerabilities by providing a consolidated view of all tickets and their status. The ability to change the status and track progress was seamless. What impressed me most was how quickly my team could start using the platform—within 10 minutes of a call, they were fully engaged. The usability and overall experience were excellent, and the support from the Strobes team was truly exceptional.
Cloud ArchitectIT Saas Company
Results and Benefits
By partnering with Strobes, the company achieved
Enhanced Application Security
Detection and remediation of flaws in the web application.
Network Resilience
Identification and resolution of security vulnerabilities across a network of 45 IPs.
Quick Remediation
Detailed, actionable reports enabled swift resolution of identified vulnerabilities.
Improved Compliance
Provided compliance reports that met stakeholder, client, and acquirer expectations.
Conclusion
The IT SaaS company successfully achieved its compliance and due diligence goals through Strobes’ PTaaS. The engagement not only provided a seamless experience but also reinforced the company’s reputation for security and reliability. Strobes’ robust platform, actionable insights, and exceptional support enabled the client to address vulnerabilities efficiently, ensuring a secure environment for their applications and network.
